Prepare to be swept away by the seasonal atmosphere and history at our stunning Hampton Court Palace Ice Rink. There will be an area to queue for your table outside of the tent. Browse through our beautiful range of Christmas decorations, ornaments and baubles. ... To our valued customers whom have skating tickets that you were unable to redeem due to lockdown please check your email, you have been notified of your options for re-booking and/or refund - choose and email your option of choice and we will administer ASAP. The ticket holder has a right only to a session of the value corresponding to that stated on the ticket. Be transported to one of the country's most scenic skating settings, with spectacular views of the Thames-side Tudor palace. The Promoter is not liable if the visitor turns up late for any reason and misses their session. We expect our customers to follow these guidelines / rules at all times. Parking is currently free for blue badge holders parked in the disabled bays. We encourage all guests to adhere to the latest guidance and not visit or meet in groups of more than six people* to help protect themselves and each other when visiting our attractions. The Hampton Court Palace Ice Rink returns this winter for another skating season. Sessions last up to 45 min on the ice. I would like to celebrate a special occasion. We are committed by our to the following steps to mitigate the risk of the spread of COVID-19 at our temporary ice rink attractions as detailed in our Gold Standard: How can I help to protect myself and others whilst at the rink? This is an unavoidable occurrence with outdoor ice rinks and all outdoor ice rinks in the country will experience the same challenges. Lockers cost £2.00 and are non-refundable. Why not buy a little something to take home with you, with the remaining credit? With discounts for group bookings, Hampton Court Palace Ice Rink makes for the perfect excursion for groups and school outings. Please do ask staff for any additional help or support you may need. You are able to book 2 tables of 4 on the ticketing system, or if necessary, please place more than one order. Download this stock image: Woman at Hampton Court Palace ice rink. The skating season begins on 5 December 2020 and offers the perfect way to welcome in the winter with family and friends. 35 minutes direct from London Waterloo to Hampton Court station. Skate aids are to help children with balance and their skating – we do not have skate aids available for adults. The Promoter reserves the right to charge full price entry if no such entitlement can be proved. Please ensure you leave the rink, when requested, promptly. Staggering sessions gives us less opportunity to maintain the ice as there are skaters on the rink most of the day. Unfortunately, we cannot offer any refunds for non-attendance. The Promoter is not obliged to refund the ticket or reallocate a new session time. You may also wish to email hello@arena-ice.com in advance, along with your order reference number, to advise of your needs. We will aim to keep this to a minimum. Who was the real Henry VIII? Please see the Hampton Court Palace ice rink website for full opening times. After skating, quench your thirst with a warming drink at the ice rink’s bar. To skate on our rinks you have to be at least 3 years old. Anyone with any medical conditions, serious previous injuries, recently broken bones, knee or joint problems, head injuries, pregnancy, mobility problems, or taking prescribed drugs, should carefully consider whether it is safe for them to participate without endangering themselves or other participants whilst ice skating. Staff at the rink and café / bar are required to enforce these regulations. We’ve limited the number of tickets that can be purchased in line with updated advice from the UK Government which became law on the 14th September. We will continue to monitor Government guidance closely and this can be viewed here https://www.gov.uk/coronavirus. Discover our range of traditional toys and games inspired by Historic Royal Palaces. We have made changes that may affect your skating session but are necessary to ensure we are COVID-safe for all. intent or gross negligence of the company or its employees. A ratio of 1 adult to 5 children will be accepted. We are an outdoor, Covid secure attraction and are currently operating in other locations which have been in Tier 3 for a while. Skate on the beautiful outdoor rink, safely within our Covid-secure outdoor attraction. The Ice Rink Café Bar is open 10:30-21:30 from 5 December 2020 to 17 January 2021 (excluding Christmas Day). You can link to the GOV.UK page HERE. Save by using Savings Code SAVE for additional savings on Hampton Court Palace Ice Rink tickets.. Hampton Court Palace Ice Rink. If I cannot make it to my booked session, will I get a refund? On all outdoor ice rinks there is a risk of getting wet, if you fall over and have any contact with the surface of the ice rink. 19 Nov – 3 Jan 2021 (10am-9pm) The ice rink is returning to Hampton Court Palace this winter, so visitors can once again enjoy skating with the royal palace as the handsome backdrop. You will be unable to go to the toilet in your skates, so please plan ahead! All table reservations last one hour. In particular, please follow any instructions given by the skate marshalls with regard to direction or separation, as these are  to protect you and other skaters. Arena Group is not responsible for your skates, shoes or property when skating at our rinks. They are available on a first come, first served basis. There are live demonstrations of hawking and tours of the old zoo on the grounds. You will not be eligible for a refund, either full or partial, in these circumstances. The Promoter is under no obligation, and is unable, to provide a skate aid for all children. Should I pre-book a session or can I turn up on the day? These days, Hampton Court is mostly used as a museum, albeit a more lively one. After a heavily disrupted 2020 it is great to see the ice skating rink at Hampton Court Palace back in business. Located in front of the palace, our stunning ice rink offers something for everyone, from novice to expert. We hold hundreds of skates in stock in the range of sizes. The striking Tudor facade of Hampton Court Palace provides a majestic backdrop to this popular open air ice rink. The café / bar has tables available to reserve online. To manage the flow of skaters off and on the ice safely and maintain the maximum number of skaters on the ice, it may occasionally be necessary to reduce your skating session. To increase ice rink space per skater by a third – reducing the number of skaters on the rinks. Fan safety is our priority. From Kingston: 111, 216, 411, 461, 513. In the unlikely event that we have to shut the rink prior to your skating session, please contact us to discuss the options available for your booking. Children’s Skate aids may be booked online or, subject to availability, at the rink prior to your ice-skating session. Smoking (including use of e-cigarettes), is not permitted anywhere within the venue, on the rink or in any area surrounding the rink. Arena Group is not responsible for your skates, shoes or property when skating at our rinks. This may be within your 45 minutes skating session. To learn more or change your settings, please see our cookie policy, Skate back in time in the gardens of Henry VIII’s historic home. Hampton Court Palace Ice Rink. We ask that you wear a mask (unless specifically exempt under Government guidelines) whilst you are inside the ice rink tent. By entering the site, visitors consent to being photographed, filmed or recorded and consent to such photographs, films or recordings being used by the Promoter to publicise the event in the future. Each ice-skating session is up to 45mins long. Our advanced cooling equipment keeps the rinks frozen and operational in most weather conditions. All tickets are issued subject to the rules and regulations of the venue, and licensing laws. Lockers are used entirely at your own risk. COVID-19 rules – Please ensure you maintain the recommended social distance from anyone not from your household, whilst spectating. The marshalls at the rink will request proof prior to your skate. There are no toilets onsite at Hampton Court Palace Ice Rink, however, there are toilets available across the palace car park. COVID-19 changes (due to staggered sessions) – In order to ensure continuing ice quality and safety, it may be necessary to curtail sessions- this will be avoided as much as possible, but the Promoter reserves the right to ask ice skaters to leave the rink. Bring history to life with our fun selection of toys and games inspired by our British heritage. There is no reduction in price if you bring your own skates. You can skate on our rink up to any age, although you are responsible for skating and it is not recommended for anyone with serious illness, heart conditions or pregnant mothers to be. Please ensure you arrive for your session on time (15 minutes before). Find out more about our Gold Standard customer experience for 2020. Do not attend your skating session if you, or any of your group, are showing signs of any of the known COVID-19 symptoms: a high temperature, a new persistent cough, a loss or change to your sense of smell or taste. Why can I only buy 6 tickets in one transaction? If queuing at any point, please keep in your group, facing forward, and maintain a safe distance from others outside of your group. What changes can I expect due to COVID-19? Not there? Lockers must be paid for by card -they are cashless. No refund, either in whole or in part, will be given. In the unlikely event that extreme weather conditions force us to close the rink, before your session, we will arrange for you to book into an alternative session, subject to availability. Please bring the minimum belongings you need with you – lockers must be used to store any belongings you are unable to take on the ice – bags, extra clothing etc. Experience the splendour of the Tudor court in Henry VIII's Great Hall, complete with his magnificent tapestries. Smoking (including use of e-cigarettes), eating, drinking and the use of photographic and recording equipment or mobile phones is prohibited whilst ice skating or on any ride/game. Children between 10-12 years of age must be accompanied at the site with adults who are watching at all times. Queen's House ice rink . All customers that ice skate or enter any part of the venue do so at their own risk. As soon as there is some water on the surface, the wind agitates it and it generally takes longer to refreeze until we have lower temperatures and the wind drops off. Purchased from the M25 take either exit 10 and A307 or exit 12 and A308 rink this... 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